termsandconditions

PAYMENT AUTHORIZATION TERMS AND CONDITIONS

DEFINITIONS

“We,” “us” and “our” mean Security Services, Inc. authorized to process One-time or Payment Card charges for monitoring or service payments. “You,” “your” and “yours” mean the person(s) authorizing the One-time or Payment Card charges for monitoring or service payments. Charges automatically applied to your designated Payment Card on the scheduled due dates for the amounts due. “Payment Card” means any credit or debit card, including reloadable pre-paid cards. “Business day” means Monday through Friday, excluding our company holidays.

SERVICE PROVIDER

You authorize us to use a third party to process the Payment Card charges.

APPLICATION OF PAYMENTS

1. Funds withdrawn or charged will be applied only to the designated account or invoice number.
2. Payments made after 6:30 p.m. Central Time may be posted on the next business day.
3. You agree to have the:

Funds available in the designated Payment Card account on the payment date, whether or not the date falls on a business day.

PAYMENTS NOT HONORED

If we are unable to electronically withdraw the funds to your Payment Card, any corresponding payment posted in good faith will be reversed.

POLICY CANCELLATION

Regarding cancellation notices: Security Services, Inc. must receive something in writing from the Account Holder by email or the postal system. All payments have to be paid up to the date of cancellation.

NOTE: If we receive a request to cancel the policy, please check the status of the outstanding billing statement at that time.

BILLING STATEMENTS AND NOTICES

You are responsible for reviewing any billing statements and notices mailed to you or otherwise presented to you on this site. Billing statements and notices contain important information about your account.

STORAGE OF INFORMATION

Information stored on this site is kept under physical, electronic or procedural controls that comply with or exceed government and industry standards.

SECURITY

You agree not to allow your User ID and Password to be used by any unauthorized individuals. You are responsible for all payments authorized using this site. If you permit other persons to use this site, or your User ID and Password, you are responsible for any transactions they authorize. If you believe your User ID and Password have been lost or stolen or that someone may attempt to use this site without your consent, you must notify us at once by calling us at 1-540-576-1382 during normal business hours.

MAINTAINING ACCURATE INFORMATION

It is your sole responsibility to ensure that your contact and account information is current and accurate, as well as your Payment Card account information. We are not responsible for any payment processing errors or fees incurred if you do not provide accurate account, bank account, Payment Card account or contact information. Account and contact information can include, but is not limited to, items such as your account number, name, phone number, address, email address, and Payment Card account information. To change this information, either update your account or Payment Card account on this site or contact us at 1-540-576-1382 during normal business hours.

AMENDMENTS TO TERMS AND CONDITIONS

We reserve the right to change these Terms and Conditions at any time.

METHOD OF PAYMENT

If your policy has no outstanding balance at the time we receive a payment, we will credit the payment to your monitoring account or any outstanding balances.

FEES

This site is currently available at no charge. However, we reserve the right to charge fees for this site in the future. Any such fee may be amended from time to time in accordance with these Terms and Conditions.

NON-WAIVER

Any failure by us to act upon any breach of these Terms and Conditions shall not be deemed to constitute a waiver of any subsequent breach of that or any other term or condition, or of any right to thereafter enforce these Terms and Conditions.

CONTACT US

You may write to us at: Security Services, Inc. 7490 Old Franklin Turnpike Glade Hill, Virginia 24092

 

PAPERLESS BILLING TERMS AND CONDITIONS

We are pleased to offer electronic delivery of billing notices and billing documents.

By enrolling in Paperless Billing and consenting to electronic delivery, you accept and agree to the following:

• To receive all available billing documents applicable to your account, including, but not limited to, statements, notices and invoices, (collectively, “billing documents”) via electronic delivery. There may be some documents that we cannot deliver electronically due to legal and/or technological constraints. These documents will be delivered to you via United States Postal Service (USPS) to your postal address.
• As billing documents become available, we will send you a notification by email containing the security-enabled Internet address (URL) where the materials can be viewed, downloaded and printed.
• Billing documents will be made available in PDF format, so you must have a valid email account, access to an Internet browser We recommend that you print or save a copy for your permanent records. If you wish to print billing documents, you must also have access to a printer.

 

You will maintain a valid, current email address and immediately notify us any of change in your email address. Ensure that your email is active and capable of receiving new emails. To do this, ensure that your email account has sufficient space for new emails and that your email server and spam-blocking software do not block our emails. We are not responsible for problems arising from emails sent to an inactive or out-of-date email address, unless we are solely negligent for using an incorrect address. If an email is returned to us as undeliverable, we will notify you to update your email address by a phone call. We will also resend the email. If it is returned once again as undeliverable, and there is no other active email address of account holder associated with the account attached to your selected billing account as explained below, we will presume that you have withdrawn your consent, you will be unenrolled in Paperless Billing, and all available billing documents will be sent to you via the United States Postal Service (USPS) to your postal address.

 

If you need to make any changes to your account please contact us. This includes email addresses, mailing addresses, phone number changes or contact lists changes.